Our ECG devices are designed for veterinary use and can be used on a wide range of animals, including cats, dogs, horses, large animals and other species depending on the model.

Yes, our devices are designed to be user-friendly and suitable for general practitioners, with intuitive apps and guided workflows.

Yes, we provide user guides, video tutorials, and onboarding support to help you get started quickly.

Yes, we ship worldwide. Delivery times and costs may vary depending on the destination country.

Shipping times and costs vary depending on your location and the selected shipping method. Orders are typically processed within 1–2 business days. You will see the final shipping cost at checkout.

Contact us to know in adavance what the estimated shipping price for your area is.

We use fast International Couriers (DHL, UPS) . If devices are in stock, we are usually able to deliver in 48-72 hours. Feel free to contact us for any special requests. We’ll do our best

Yes, once your order is shipped, you will receive a tracking number via email or whatsapp to monitor delivery status.

Credit cards, Paypal, Wire transfers, Satispay are all welcome.

Absolutely. Here are our bank data. Don’t forget to send a payment receipt copy at hello@quetecg.com

Contact us at hello@quetecg.com or via Whatsapp at 0039 3757192413

We accept returns within 14 days of delivery for unused products in their original packaging. To request a return, please contact our support team at hello@quetecg.com with your order details. Once approved, items must be shipped back at the customer’s expense unless the product is defective or incorrect.

Yes, an invoice will be issued for every order and sent via email after purchase. You need to have a valid VAT number in order to place an order

All devices come with a standard 1 year warranty covering manufacturing defects.

Yes, our support team is available to assist you with any technical or product-related questions. hello@quetecg.com whatsapp 0039 3757192413